Terms of Service

1. Acceptance of Terms

By accessing or using the 24/7 Desks website (“Site”) or services, you agree to comply with and be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, please do not use the Site or our services.

2. Use of the Website

You agree to use this Site only for lawful purposes. You must not:

• Use the Site in any way that violates applicable local, national, or international laws or regulations
• Transmit unsolicited advertising or promotional material
• Attempt to gain unauthorised access to any part of the Site or systems connected to it
• Introduce malicious software, viruses, or harmful code
• Reproduce, duplicate, or exploit content from this Site without our prior written consent
• Use automated tools to scrape or harvest information from the Site

We reserve the right to terminate access to the Site for any user who violates these conditions.

3. Services

The information on this Site describes our BPO and call centre services generally. Specific service terms, pricing, deliverables, and obligations are governed by separate written agreements entered into between 24/7 Desks and each client.

Nothing on this website constitutes a binding offer or guarantee of service. All service engagements require a signed agreement before work commences.

4. Intellectual Property

All content on this Site — including text, graphics, logos, icons, SVG illustrations, code, and design elements — is the property of 24/7 Desks or its licensors and is protected by applicable intellectual property laws.

You may view and use content from this Site for personal, non-commercial reference only. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written consent.

5. Confidentiality

Information you share with us through inquiry forms, email, or telephone communications will be treated as confidential and will not be disclosed to third parties except as outlined in our Privacy Policy or as required by law.

All client engagements are governed by Non-Disclosure Agreements signed prior to commencement of work.

6. Disclaimers

This website and its content are provided on an “as is” basis without warranties of any kind, express or implied. We do not warrant that:

• The Site will be uninterrupted, error-free, or free of viruses
• Information on the Site is accurate, complete, or current
• Any results mentioned are typical or guaranteed for every client

We reserve the right to update, modify, or remove any content from the Site at any time without notice.

7. Limitation of Liability

To the fullest extent permitted by law, 24/7 Desks shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this Site or reliance on its content.

Our total liability for any claim arising in connection with this Site (other than for death or personal injury caused by our negligence) shall not exceed the amount paid by you, if any, for access to the Site in the 12 months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless 24/7 Desks and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the Site.

9. Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the relevant jurisdiction, as determined by applicable law and the location of the parties involved.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

11. Contact

For questions about these Terms, please contact: